Privacy Policy
Last updated: 30 September 2026
Identity and Role of the Data Controller
showcrewza operates this commercial website as the data controller under UK GDPR and the Data Protection Act 2018. We determine the purposes and means of processing personal data collected through the site in connection with our Course A show crew production guide resources. Our registered address is Unit 53 Lidgate Crescent, South Kirkby, Pontefract, West Yorkshire WF9 3NR, United Kingdom and we can be contacted at [email protected].
Scope of the Notice and the People It Covers
This notice applies to all visitors to the website, including prospective and current users of our production guide materials, individuals who submit enquiries via the contact form, and anyone whose data is processed in the course of providing stage and studio programme workflow information. It covers data collected from users located in the United Kingdom.
Categories of Personal Data and Sources
We collect identification data such as names, contact details submitted through forms, technical data including IP addresses and browser information, and usage data from interactions with course content on team roles, camera operation, lighting checks, audio coordination and workflows. Data is obtained directly from you when you use the contact form or browse the site, and indirectly through cookies and analytics tools.
Purpose-by-Purpose Explanation of Processing and Legal Basis
We process data to respond to contact form enquiries on the basis of legitimate interests and consent where required. Site analytics are conducted under legitimate interests to improve the guide on efficient workflows. Service delivery and account management rely on contract performance. Marketing communications occur only with consent. Legal obligations require processing for compliance with tax or regulatory duties.
Whether Providing Data Is Required and Consequences
Providing contact details via the form is voluntary but necessary to receive responses about production roles or course access. Refusal may prevent us from assisting with your query on camera operation or lighting checks. Technical data collection is automatic and required for site functionality.
Cookies and Similar Technologies
The site uses cookies for essential operation, analytics and preference storage. Details are set out in our separate Cookie Policy, which is accessible via the site-wide cookie banner. You can manage preferences through the banner or browser settings.
Processors, Service-Provider Categories and Recipients
Categories of processors include hosting providers, analytics services, email delivery platforms and payment processors where applicable. We may disclose data to law enforcement or regulators when legally required. No sale of personal data occurs.
International Transfers and Safeguards
Some processors may be located outside the UK. Transfers are protected by UK adequacy regulations or standard contractual clauses approved under UK GDPR. You may request copies of these safeguards by contacting [email protected].
Retention Periods or Criteria
Contact form data is retained for 24 months after the last interaction. Analytics data is kept for 14 months. Course access records are retained for seven years to meet accounting requirements. Data is deleted or anonymised once the purpose expires.
Security and Data-Minimisation Practices
We apply encryption, access controls and regular reviews to protect data. Only the minimum data necessary for each purpose is collected. No absolute guarantee against breaches can be provided but incidents are managed promptly.
Data-Subject Rights and Exercising Them
You have rights to access, rectification, erasure, restriction, portability and objection. Requests should be sent to [email protected] with proof of identity. We respond within one month.
Right to Withdraw Consent and Object to Marketing
Where processing relies on consent you may withdraw it at any time via [email protected]. You may also object to direct marketing or profiling at any time.
Right to Complain to the Supervisory Authority
If you are unsatisfied you may complain to the Information Commissioner’s Office at ico.org.uk. We encourage first contacting us at [email protected] to resolve concerns.
Children or Age Restrictions
The site and Course A materials are intended for adults aged 18 and over involved in professional production work. We do not knowingly process data from children.
Automated Decision-Making and Profiling
No solely automated decisions with legal effects are made. Basic profiling for content personalisation occurs only with consent and can be disabled.
Policy Changes and Effective Date
We may update this policy to reflect legal or operational changes. The current version is dated 30 September 2026. Continued use of the site after updates constitutes acceptance of the revised terms.